Rescheduling Policy

Rescheduling must be made 24 hours or more in advance of the Event.

Can’t reschedule but you want to give away your spot? You must contact us prior to the event and provide us with the name, phone number and email of who will be joining us. We will ask them to fill out a waiver prior to attending the event. Give at least a two hour advanced warning please or we cannot guarantee a spot.

Cancelation Policy

Cancellations made 24 hours or more in advance of the Event will receive a 100% refund.

Booking Policy

Events can be booked up to 2 hours ahead of time. Waivers must be signed by all individuals (including signing on behalf of minors) before attending any tour.

Running late? Contact us as soon as possible before the event at (778)-793-7273. We would rather you show up late instead of not showing up at all. Cara can give you instructions on how to find us. We understand that life happens sometimes. However, Cara may be giving another tour and may not see your message. In that instance, we cannot guarantee the message will be seen in time.